The figure is staggering. Nearly 9 years after the introduction of legislation requiring tenancy deposits to be protected, the research shows that 15% of landlords are not complying. Notes to the research add that this figure is likely to be an underestimation.

The story may not quite be so simple either. I have encountered a number of letting agents who have not been complying with the requirements These agents have received deposits from tenants and then failed to correctly deal with them. This is without the knowledge of the landlord who has instructed the agent, yet it is the landlord who is likely to face the claim from the tenants for the deposit penalty.